Start with your question
Most people arrive with a decision to make, not a term to look up.
RenewalWhy is our renewal going up?Every increase is several pieces stacked together. See which ones hit your group, and what to ask.Read the answer →PremiumOur claims went down. Why did our premium go up?Six reasons a better year can still bring a higher renewal, with the numbers worked out.Read the answer →Before you signWhat should we ask before we sign the renewal?Seven questions that show what is driving the number, what is negotiable, and what a useful answer sounds like.Read the answer →
See all answers →Term of the week
Formulary
A plan's list of covered drugs, sorted into tiers. The tier, not the drug, often sets what members pay, and placement can reflect rebates as well as clinical review.
Read the full explanation →Hypothetical, using KFF 2026 average copays.
Explainers in under two minutes




















Browse the glossary
Every term has a worked example and the questions to ask your carrier.
Renewal drivers7
RenewalMedical TrendExperience RatingCredibilityLoss RatioMedical Loss RatioLeveraged TrendPharmacy costs4
PBM (Pharmacy Benefit Manager)Pharmacy RebatesSpecialty DrugsFormularySpread PricingSoon
Understanding the numbers is the first step.
Knowing what to do with them is next.
Find actuarial expertiseGet a free introduction to an independent actuary or benefits consultant for a second opinion on a renewal, a funding change, stop-loss or a claims report.Request an introduction →Build a tool or content like thisInteractive tools, plain-English explainers and short videos for your firm and your clients, built to the standard you see here.Talk about a project →
Are you an actuary or benefits consultant? Work with us →


